Bespoke Builders Kingston Upon Thames | Stratos | About Us
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About Stratos Building Services

 

One of the most popular building companies in Kingston upon Thames with a reputation for meticulous attention to detail at all stages of our work, an understanding of design and best use of space and a philosophy that views the needs of our clients to be one and the same as ours.

 

We pride ourselves on not being stereotypical builders. Our clients call us ‘the good guys’ and that has become our motto.

 

Stratos has a core of loyal clients and almost all of our new clients come through word of mouth recommendations. We reciprocate by being loyal to any client who employs us and hope that a first job creates a customer for life.

 

Based in Kingston upon Thames most of our work is in the Kingston, Surbiton, New Malden, Putney, Richmond, Wimbledon, Walton and Esher areas. However we have also completed projects in Kensington, central London and the East End.

Which Trusted Trader

 

Stratos Building Services Ltd was recently approached by the consumer group ‘Which’ as some of their members had posted positive comments about us on their forums. They asked if we would like to become a ‘Which Trusted Trader‘ and as we said yes we were put through a vigorous audit covering all aspects of the company (five random clients were contacted; our terms and conditions checked for fairness, our office and paperwork procedures checked; credit checks done and so on.) We were then accepted into the scheme.
Complaints:
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website:

http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/

 

 

Discovery Channel Logo

 

 

Stratos was the Building Consultant for the Discovery Channel TV show ‘Tommy’s fix it yourself.’ This was great fun for us. The Producers sourced Stratos due to our broad based knowledge of all aspects of building work and because of our reputation.